Wayfinding in Downtown Tacoma

Wednesday, July 25, 2012 11:21 AM by Andrea Mensink

Help Visitors Find Your Business
Successful wayfinding is more than just signs. It's creating a ?seamless visitor experience? in a destination. To do this, we're developing 10 new wayfinding signs in downtown Tacoma. To better determine the content of the signs needed, we need ?insider tips? from people like you, who are often the first people visitors encounter on their Tacoma + Pierce County journey.
Please take 15 minutes to complete a Wayfinding Survey.


Who:
Hotels, attractions, restaurants, frontline customer service professionals


Why:
You know what your customers have said about how they found your business; at what point they got lost; what exit they took off the freeway, etc. By sharing this insider information you'll:
  • Create easier visitor navigation of our city, leaving them with a positive experience, which in return creates happy, repeat visitors/customers
  • Help visitors find your business and increase customer satisfaction
  • Be an integral part of shaping the wayfinding project


When:
We're currently seeking insider tips on wayfinding! Please take the Wayfinding Survey by Friday, July 27.


How:
Take the survey: https://www.surveymonkey.com/s/WayfindingTacoma2

Together, let's help visitors find what they're looking for when they visit our great city.
Author: Andrea Mensink

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